/* Controle de Lead 1.0.0: tema claro. Platina DHF (azuis frios, vidro, brilho sutil) + estrutura NV TOKFIN. */
:root {
  --navy: #0D2B5B; --navy-2: #163E7A; --azul: #2563EB; --gelo: #38BDF8; --platina: #C9D4E3;
  --orange: #E8650A; --orange-txt: #B94800;
  --bg: #F3F6FB; --bg-2: #E9EFF8; --surface: rgba(255,255,255,.78); --surface-forte: #FFFFFF;
  --text: #0F1B2D; --muted: #55657D; --line: #D9E2EE; --line-forte: #C3CFDF;
  --ok: #0F7B4F; --ok-bg: #E3F5EC; --warn: #9A5B00; --warn-bg: #FFF2DE; --err: #B42318; --err-bg: #FDE8E7;
  --info-bg: #E6F0FF;
  --r-sm: 8px; --r: 12px; --r-lg: 16px; --r-xl: 20px;
  --sh-1: 0 1px 2px rgba(13,43,91,.06), 0 4px 14px rgba(13,43,91,.06);
  --sh-2: 0 2px 6px rgba(13,43,91,.08), 0 12px 32px rgba(13,43,91,.10);
  --ease: cubic-bezier(.16,1,.3,1);
  --brilho-dur: 9s; --aurora-dur: 28s;
  color-scheme: light;
}
* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; min-height: 100vh; background: var(--bg); color: var(--text);
  font: 15px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", "Inter", Roboto, sans-serif; overflow-x: hidden; }
a { color: var(--azul); text-decoration: none; }
a:hover { text-decoration: underline; }
h1, h2, h3 { color: var(--navy); line-height: 1.2; margin: 0 0 .4em; letter-spacing: -.01em; }
h1 { font-size: 1.55rem; } h2 { font-size: 1.1rem; } h3 { font-size: .98rem; }
p { margin: 0 0 .6em; }
code { font: 12.5px/1.4 ui-monospace, SFMono-Regular, Consolas, monospace; background: var(--bg-2); padding: 1px 5px; border-radius: 5px; }
.quebra { word-break: break-all; }
small, .sub { color: var(--muted); }
.sub { display: block; font-size: 12.5px; }

/* Fundo aurora: brilho frio, lento e sempre presente */
.aurora { position: fixed; inset: 0; z-index: -1; overflow: hidden; pointer-events: none;
  background: radial-gradient(1200px 600px at 10% -10%, #DCEBFF 0%, transparent 60%),
              radial-gradient(900px 500px at 110% 10%, #E2F4FF 0%, transparent 55%), var(--bg); }
.aurora span { position: absolute; width: 46vmax; height: 46vmax; border-radius: 50%; filter: blur(70px); opacity: .45;
  animation: deriva var(--aurora-dur) ease-in-out infinite alternate; }
.aurora span:nth-child(1) { background: #BFDBFE; top: -18vmax; left: -10vmax; }
.aurora span:nth-child(2) { background: #CFFAFE; top: 30vh; right: -16vmax; animation-delay: -9s; }
.aurora span:nth-child(3) { background: #E0E7FF; bottom: -22vmax; left: 30vw; animation-delay: -17s; }
@keyframes deriva { from { transform: translate3d(0,0,0) scale(1); } to { transform: translate3d(6vmax,4vmax,0) scale(1.12); } }

/* Vidro */
.vidro { background: var(--surface); border: 1px solid rgba(255,255,255,.9); box-shadow: var(--sh-1), inset 0 1px 0 rgba(255,255,255,.8);
  backdrop-filter: blur(14px) saturate(140%); -webkit-backdrop-filter: blur(14px) saturate(140%); border-radius: var(--r-lg); }

/* Topo */
.topo { position: sticky; top: 0; z-index: 10; display: flex; align-items: center; gap: 18px; padding: 10px 24px;
  background: rgba(255,255,255,.82); backdrop-filter: blur(16px); -webkit-backdrop-filter: blur(16px);
  border-bottom: 1px solid var(--line); }
.topo::after { content: ""; position: absolute; left: 0; right: 0; bottom: -1px; height: 2px;
  background: linear-gradient(90deg, transparent, var(--gelo), var(--azul), transparent); background-size: 200% 100%;
  animation: brilho var(--brilho-dur) linear infinite; opacity: .7; }
@keyframes brilho { from { background-position: 200% 0; } to { background-position: -200% 0; } }
.marca { display: flex; align-items: center; gap: 10px; color: var(--navy); flex: none; }
.marca:hover { text-decoration: none; }
.marca-txt { display: flex; flex-direction: column; line-height: 1.1; }
.marca-txt small { font-size: 11.5px; letter-spacing: .06em; text-transform: uppercase; }
.selo { display: inline-grid; place-items: center; width: 38px; height: 38px; border-radius: 11px; font-weight: 800; font-size: 12px;
  letter-spacing: .05em; color: #fff; background: linear-gradient(135deg, var(--navy) 0%, var(--navy-2) 55%, #2B6CB0 100%);
  box-shadow: 0 4px 14px rgba(13,43,91,.28), inset 0 1px 0 rgba(255,255,255,.25); position: relative; overflow: hidden; }
.selo::after { content: ""; position: absolute; inset: -40%; background: linear-gradient(120deg, transparent 40%, rgba(255,255,255,.35) 50%, transparent 60%);
  animation: reflexo 7s ease-in-out infinite; }
@keyframes reflexo { 0%, 60% { transform: translateX(-60%); } 100% { transform: translateX(60%); } }
.selo.grande { width: 52px; height: 52px; font-size: 15px; border-radius: 14px; }
.abas { display: flex; gap: 4px; flex: 1; min-width: 0; overflow-x: auto; scrollbar-width: none; }
.abas::-webkit-scrollbar { display: none; }
.abas a { white-space: nowrap; padding: 8px 14px; border-radius: 999px; color: var(--muted); font-weight: 600; font-size: 14px;
  transition: background .25s var(--ease), color .25s var(--ease); }
.abas a:hover { background: var(--bg-2); color: var(--navy); text-decoration: none; }
.abas a.ativa { background: var(--navy); color: #fff; box-shadow: 0 3px 10px rgba(13,43,91,.25); }
.topo-dir { display: flex; align-items: center; gap: 10px; flex: none; }
.carga { display: inline-flex; align-items: center; gap: 6px; font-size: 12.5px; color: var(--muted); background: var(--surface-forte);
  border: 1px solid var(--line); padding: 4px 10px; border-radius: 999px; }
.carga i { width: 8px; height: 8px; border-radius: 50%; background: var(--ok); box-shadow: 0 0 0 0 rgba(15,123,79,.5); animation: pulso 2.4s ease-out infinite; }
.carga.velha i { background: var(--orange); }
@keyframes pulso { 0% { box-shadow: 0 0 0 0 rgba(15,123,79,.45); } 100% { box-shadow: 0 0 0 8px rgba(15,123,79,0); } }
.conta-link { font-weight: 600; color: var(--navy); }
.sair { margin: 0; }

/* Conteúdo */
.conteudo { max-width: 1320px; margin: 0 auto; padding: 22px 24px 40px; display: flex; flex-direction: column; gap: 18px; }
.cab-pagina { display: flex; justify-content: space-between; align-items: flex-start; gap: 16px; flex-wrap: wrap; }
.cab-pagina p { color: var(--muted); max-width: 820px; }
.cab-dir { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }
.voltar { font-size: 13px; display: inline-block; margin-bottom: 6px; }
.cartao { padding: 18px 20px; min-width: 0; }
.cartao.sem-pad { padding: 0; overflow: hidden; }
.cab-cartao { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; flex-wrap: wrap; margin-bottom: 10px; }
.dica { color: var(--muted); font-size: 13.5px; margin: 0; }
.grade-2 { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 18px; }
.grade-ficha { display: grid; grid-template-columns: minmax(0, 1.25fr) minmax(0, 1fr); gap: 18px; }
.coluna { display: flex; flex-direction: column; gap: 18px; min-width: 0; }
.vazio { text-align: center; padding: 40px 20px; }
.vazio-mini { color: var(--muted); font-size: 13.5px; }
.nota { color: var(--muted); font-size: 13px; }
.numero-grande { font-size: 2.4rem; font-weight: 800; color: var(--navy); margin: 0; }
.lista-simples { margin: 0; padding-left: 18px; } .lista-simples li { margin-bottom: 6px; }

/* KPIs */
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 14px; }
.kpi { display: flex; flex-direction: column; gap: 2px; padding: 14px 16px; color: var(--text); position: relative; overflow: hidden;
  transition: transform .35s var(--ease), box-shadow .35s var(--ease); }
a.kpi:hover { transform: translateY(-2px); box-shadow: var(--sh-2); text-decoration: none; }
.kpi span { color: var(--muted); font-size: 13px; font-weight: 600; }
.kpi strong { font-size: 1.9rem; color: var(--navy); line-height: 1.1; font-variant-numeric: tabular-nums; }
.kpi small { font-size: 12.5px; }
.kpi::before { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 4px; background: var(--platina); }
.kpi.destaque::before { background: linear-gradient(var(--azul), var(--gelo)); }
.kpi.ok::before { background: var(--ok); } .kpi.alerta-k::before { background: var(--orange); } .kpi.quente::before { background: var(--err); }

/* Decisões */
.decisoes { display: grid; grid-template-columns: repeat(auto-fill, minmax(290px, 1fr)); gap: 14px; }
.decisao { background: var(--surface-forte); border: 1px solid var(--line); border-radius: var(--r); padding: 14px; display: flex; flex-direction: column; min-width: 0; }
.decisao header { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.decisao h3 { margin: 0; }
.decisao.peso-alta { border-top: 3px solid var(--orange); } .decisao.peso-media { border-top: 3px solid var(--azul); }
.decisao.peso-baixa { border-top: 3px solid var(--platina); }
.contador { min-width: 42px; text-align: center; font-weight: 800; font-size: 1.05rem; padding: 3px 10px; border-radius: 999px;
  background: var(--info-bg); color: var(--navy); }
.peso-alta .contador { background: var(--warn-bg); color: var(--orange-txt); }
.explica { color: var(--muted); font-size: 13px; margin: 4px 0 8px; }
.mini-lista { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 2px; }
.mini-lista a { display: flex; flex-direction: column; padding: 6px 8px; border-radius: var(--r-sm); color: var(--text); }
.mini-lista a:hover { background: var(--bg); text-decoration: none; }
.mini-lista .nome { font-weight: 600; font-size: 14px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.meta-l { font-size: 12.5px; color: var(--muted); }
.ver-mais { font-size: 13px; margin-top: 6px; font-weight: 600; }

/* Etiquetas */
.pilula, .tag, .banco { display: inline-block; font-size: 12px; font-weight: 700; padding: 2px 9px; border-radius: 999px; white-space: nowrap; margin: 1px 3px 1px 0; }
.tag { background: var(--bg-2); color: var(--navy); }
.tag.vermelha { background: var(--err-bg); color: var(--err); } .tag.laranja { background: var(--warn-bg); color: var(--orange-txt); }
.banco { background: var(--navy); color: #fff; }
.bk-pan { background: #0B6BCB; } .bk-c6 { background: #1F2937; } .bk-santander { background: #C8102E; } .bk-prata { background: #64748B; }
.bk-bv { background: #1D4ED8; }
.pilula { background: var(--bg-2); color: var(--navy); }
.st-sem_atendimento { background: var(--warn-bg); color: var(--orange-txt); }
.st-aguardando_vendedor { background: var(--err-bg); color: var(--err); }
.st-parado { background: #FFF4E5; color: var(--warn); }
.st-em_atendimento, .st-resolvido { background: var(--ok-bg); color: var(--ok); }
.st-sem_atendente { background: var(--info-bg); color: var(--navy-2); }
.st-optout { background: #EEF0F4; color: #475467; }

/* Botões e formulários */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; border: 1px solid transparent; border-radius: 10px;
  padding: 9px 16px; font: 600 14px/1.2 inherit; cursor: pointer; transition: transform .2s var(--ease), box-shadow .2s var(--ease), background .2s; }
.btn:hover { text-decoration: none; transform: translateY(-1px); }
.btn-primario { color: #fff; background: linear-gradient(135deg, var(--navy), #1E4F95); box-shadow: 0 4px 14px rgba(13,43,91,.25); }
.btn-secundario { color: var(--navy); background: #fff; border-color: var(--line-forte); }
.btn-fantasma { color: var(--navy); background: transparent; border-color: var(--line); padding: 7px 12px; }
.btn.largo { width: 100%; padding: 12px; }
.form { display: flex; flex-direction: column; gap: 12px; }
.form.linha { flex-direction: row; align-items: flex-end; flex-wrap: wrap; }
label { display: flex; flex-direction: column; gap: 4px; font-size: 13px; font-weight: 600; color: var(--navy); min-width: 0; }
label.check { flex-direction: row; align-items: center; gap: 8px; font-weight: 500; }
input, select { font: 14px/1.3 inherit; color: var(--text); background: #fff; border: 1px solid var(--line-forte); border-radius: 10px;
  padding: 9px 11px; min-width: 0; width: 100%; transition: border-color .2s, box-shadow .2s; }
input[type=checkbox] { width: auto; }
input:focus, select:focus { outline: none; border-color: var(--azul); box-shadow: 0 0 0 3px rgba(37,99,235,.18); }
:focus-visible { outline: 3px solid rgba(37,99,235,.45); outline-offset: 2px; }
.alerta { padding: 10px 12px; border-radius: 10px; font-size: 14px; }
.alerta.erro { background: var(--err-bg); color: var(--err); } .alerta.ok { background: var(--ok-bg); color: var(--ok); }
.filtros summary { cursor: pointer; font-weight: 700; color: var(--navy); }
.grade-filtros { display: grid; grid-template-columns: repeat(auto-fill, minmax(180px, 1fr)); gap: 12px; margin-top: 14px; }
.grade-filtros .largo2 { grid-column: span 2; }
.acoes-filtro { display: flex; gap: 8px; align-items: flex-end; }

/* Tabela */
.tabela-wrap { overflow-x: auto; }
.tabela { width: 100%; border-collapse: collapse; font-size: 14px; }
.tabela th { text-align: left; font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--muted); background: rgba(233,239,248,.7);
  padding: 10px 12px; border-bottom: 1px solid var(--line); white-space: nowrap; }
.tabela td { padding: 10px 12px; border-bottom: 1px solid var(--line); vertical-align: top; }
.tabela tbody tr { transition: background .2s; } .tabela tbody tr:hover { background: rgba(230,240,255,.55); }
.num { text-align: right; font-variant-numeric: tabular-nums; white-space: nowrap; }
.nome-link { font-weight: 700; color: var(--navy); }
.paginacao { display: flex; justify-content: center; align-items: center; gap: 12px; padding: 12px; }

/* Funil */
.funis { display: grid; grid-template-columns: repeat(auto-fill, minmax(320px, 1fr)); gap: 18px; }
.etapas { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }
.etapas li { display: grid; grid-template-columns: 118px minmax(0, 1fr) 56px; align-items: center; gap: 10px; font-size: 13.5px; }
.etapas strong { text-align: right; font-variant-numeric: tabular-nums; color: var(--navy); }
.barra { display: block; height: 10px; border-radius: 999px; background: var(--bg-2); overflow: hidden; min-width: 40px; }
.barra i { display: block; height: 100%; width: 0; border-radius: inherit; background: linear-gradient(90deg, var(--azul), var(--gelo));
  transition: width 1.1s var(--ease); }
.barra.b0 i { background: linear-gradient(90deg, #94A3B8, #CBD5E1); } .barra.b2 i { background: linear-gradient(90deg, #0F7B4F, #34D399); }
.barra.b3 i { background: linear-gradient(90deg, var(--orange), #FDBA74); }
td .barra { margin-top: 6px; max-width: 160px; }

/* Ficha */
.pre-item { border-top: 1px solid var(--line); padding: 12px 0; } .pre-item:first-of-type { border-top: 0; padding-top: 0; }
.pre-item header { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin-bottom: 8px; }
.parcelas { display: flex; flex-wrap: wrap; gap: 6px; font-size: 12.5px; } .parcelas span { background: var(--bg-2); padding: 2px 8px; border-radius: 6px; }
.print-link img { display: block; width: 100%; height: auto; max-height: 520px; object-fit: contain; object-position: top; background: #fff;
  border: 1px solid var(--line); border-radius: var(--r); box-shadow: var(--sh-1); }
.dados { display: grid; grid-template-columns: 150px minmax(0, 1fr); gap: 6px 12px; margin: 0 0 12px; font-size: 14px; }
.dados dt { color: var(--muted); } .dados dd { margin: 0; overflow-wrap: anywhere; }
.conv { display: flex; flex-direction: column; gap: 2px; padding: 10px 12px; border: 1px solid var(--line); border-radius: var(--r); margin-top: 8px;
  background: #fff; color: var(--text); }
.conv:hover { border-color: var(--azul); text-decoration: none; } .conv.historico { opacity: .7; }
.conv span, .conv small { font-size: 12.5px; color: var(--muted); overflow-wrap: anywhere; }
.linha-tempo { list-style: none; margin: 0; padding: 0 0 0 14px; border-left: 2px solid var(--line); display: flex; flex-direction: column; gap: 10px; }
.linha-tempo li { position: relative; display: grid; grid-template-columns: 92px minmax(0, 1fr); gap: 10px; font-size: 13.5px; }
.linha-tempo li::before { content: ""; position: absolute; left: -21px; top: 5px; width: 10px; height: 10px; border-radius: 50%; background: var(--platina); border: 2px solid #fff; }
.linha-tempo .ev-simulacao::before { background: var(--azul); } .linha-tempo .ev-cliente::before { background: var(--orange); }
.linha-tempo .ev-vendedor::before { background: var(--ok); }
.linha-tempo time { color: var(--muted); font-variant-numeric: tabular-nums; }
.linha-tempo span { display: block; color: var(--muted); font-size: 12.5px; }
.qr svg { width: 200px; height: 200px; } .codigos { columns: 2; font-size: 14px; }

/* Login */
.tela-login .login { min-height: 100vh; display: grid; place-items: center; padding: 24px 16px; }
.login-cartao { width: 100%; max-width: 420px; padding: 28px; display: flex; flex-direction: column; gap: 12px; box-shadow: var(--sh-2); }
.login-marca { display: flex; align-items: center; gap: 14px; margin-bottom: 4px; }
.login-marca h1 { margin: 0; } .login-marca p { margin: 0; color: var(--muted); }
.cf-turnstile { min-height: 65px; }
.rodape { text-align: center; color: var(--muted); font-size: 12px; padding: 0 16px 24px; }

/* Responsivo */
@media (max-width: 1100px) { .grade-ficha { grid-template-columns: minmax(0, 1fr); } }
@media (max-width: 860px) {
  .topo { flex-wrap: wrap; padding: 10px 16px; gap: 10px; }
  .abas { order: 3; flex-basis: 100%; }
  .topo-dir { margin-left: auto; } .carga { display: none; }
  .conteudo { padding: 16px 16px 32px; }
  .grade-2 { grid-template-columns: minmax(0, 1fr); }
  .grade-filtros .largo2 { grid-column: auto; }
  .tabela.responsiva thead { display: none; }
  .tabela.responsiva, .tabela.responsiva tbody, .tabela.responsiva tr, .tabela.responsiva td { display: block; width: 100%; }
  .tabela.responsiva tr { padding: 10px 14px; border-bottom: 1px solid var(--line); }
  .tabela.responsiva td { border: 0; padding: 3px 0; display: grid; grid-template-columns: 112px minmax(0, 1fr); gap: 8px; text-align: left; }
  .tabela.responsiva td::before { content: attr(data-label); color: var(--muted); font-size: 12px; font-weight: 600; }
  .tabela.responsiva td[colspan] { display: block; } .tabela.responsiva td[colspan]::before { content: none; }
  .num { text-align: left; }
  .dados { grid-template-columns: 120px minmax(0, 1fr); }
  .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .kpi strong { font-size: 1.55rem; }
  .decisoes { grid-template-columns: minmax(0, 1fr); }
  .funis { grid-template-columns: minmax(0, 1fr); }
  .etapas li { grid-template-columns: 104px minmax(0, 1fr) 48px; }
  .marca-txt small { display: none; }
}

/* Movimento reduzido: mais lento e suave, nunca parado */
@media (prefers-reduced-motion: reduce) {
  :root { --brilho-dur: 24s; --aurora-dur: 70s; }
  .selo::after { animation-duration: 18s; }
  .carga i { animation-duration: 6s; }
  .barra i { transition-duration: 2.2s; }
  a.kpi:hover, .btn:hover { transform: none; }
}